At 6 am today, our service team received an urgent call from the maintenance department of a dairy unit in North Tamilnadu. The issue was critical: a competitor’s 37 kW Variable Frequency Drive (VFD) in their cream separator machine had failed, halting production and posing a risk of significant wastage.
Recognizing the urgency, we immediately mobilized resources from our stock, selecting the Danfoss FC360H37K series drive as the ideal replacement. Our skilled engineer, Nihaal Basha, was dispatched to handle the situation.
Specifications of Danfoss FC360H37K Series Drive:
- Power: 37 kW
- Series: FC360H
- Type: Variable Frequency Drive (VFD)
- Application: Cream Separator Machine
Nihaal arrived promptly at the dairy unit and began the installation process. Despite the complexity of replacing a competitor’s VFD with our Danfoss model, Nihaal’s expertise ensured a smooth transition. By 12 noon, the new drive was successfully commissioned.
Results:
- Immediate Production Resumption: With the Danfoss FC360H37K VFD in place, production resumed seamlessly.
- Significant Cost Savings: The customer reported a remarkable saving of INR 25 lakhs due to reduced wastage.
- Enhanced Reliability: The superior performance of the Danfoss drive ensured stable and efficient operations.
This incident highlights our unwavering commitment to our customers. Our rapid response and the effective solution provided by Nihaal not only resolved the immediate crisis but also reinforced our reputation for reliability and excellence in service.
Our service team’s dedication to customer satisfaction is unparalleled. By prioritizing swift and efficient solutions, we ensure that our customers can rely on us in times of need, maintaining their operations smoothly and cost-effectively.